Return & Refund Policy
If you are not satisfied with the product purchased for other reasons, you may return it within 3 workings days of delivery for a refund or replacement.
- Returned item must be in its original condition.
- Three (3) working days are counted from the date you receive the merchandise.
- Buyer will be responsible for any charges incurred in returning the item back to us.
- Delivery charges are non-refundable (if any).
- Prior to any return, please contact us first for return address and return procedure.
- We reserve the rights for final decision making.
- Products must be returned to us within 30 days from the date delivered to you as per shown on the courier tracking's result.
- Products must be in new condition and in the original packaging along with all the accessories including manuals, warranty cards, etc. and free gifts (if any).
- Warranty only applies to products that advertised comes with warranty.
- Warranty can only apply to product's manufacturing defects and does not apply to physical damage by human error.
Warranty Claim Form:
If you have order to claim for warranty, kindly click the link below to fill in the form: